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Secured Apartments logo with black font and two house roofs
  • What is the nightly rate?
    Each serviced and secured, fully furnished apartment is 1500 Kwacha per night or the equivalent in foreign currencies.
  • How do I make a reservation?
    You can call 0962 220801 or 0972 040520, email or fill out the form on the reservations page letting us know the dates you are interested in. Online reservations and payments coming soon.
  • What if I need to cancel my reservation?
    There is no penalty for canceling a reservation up to 7 days before the check-in date. Cancelations after that will be charged for the first night.
  • Is a deposit required?
    There is no charge to make a reservation; a one night deposit is required seven days before check-in.
  • What payment methods are accepted?
    We accept cash, online bank transfer, major credit cards (including point of sale terminal) as well as Airtel or MTN Mobile Money. Please reach out if you have any payment questions.
  • When is check-in and check-out time?
    Check-in is 14:00 hrs (2:00 p.m.) and check-out is 10:00 hrs (10:00 a.m.).
  • Are pets allowed?
    We are pet friendly but ask that you let us know ahead of time of any pets that will be staying with you. For comfort and safety, all dogs need to stay on a leash when outside.
  • Are children allowed?
    Yes, children of all ages are welcome.
  • Is smoking permitted?
    Smoking is permitted outside only.
  • What amenities are included?
    Included in each Secured Apartment is: Fully furnished including lines, towels and kitchenware Microwave and toaster Pressing iron and ironing board Free secured private parking Satellite flat-screen TV Kettle and tea Internet access
  • Can I hold an event here?
    Possibly. Please contact us to discuss.
  • Can I make a special request?
    Contact us to discuss your request. There may be an additional charge if we are able to accomodate your request.
  • Is transportation available?
    There is a train station X minutes away and the airport X minutes away. Private car service can be arranged ahead of time.
white house with green grass and several trees
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